Healthera (Healthera) Limited (‘we’ or ‘us’) takes your privacy seriously. Please read this Privacy policy, our Privacy Information notices below, help areas (when interacting with our website) and our Cookies Policy. Together they explain our data protection policy and describe how we’ll use any personal data we collect from you or that is provided to us.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

For the purposes of the EU General Data Protection Regulation 2016/679 and the Data Protection Act 2018, in most instances, Healthera is the data controller for the processing of personal information we hold about you. More information on this can be found in the relevant individual privacy information notice below.

Under the Data Protection Act 2018, Healthera is registered with the Information Commissioner’s Office (Registration number: ZA458369).

Our Data Protection Officer can be contacted at dpo@healthera.co.uk

Change to Data protection law

Legislation governing the use of your personal information has changed. In May 2018, the EU General Data Protection Regulation came into force and the UK Data Protection Act 2018 was passed.  You can read about the changes on the ICO’s website.

In line with the above changes, Healthera is updating this policy and has prepared privacy information notices so that you can find out how we use your personal information.

Our privacy information notices are listed below under titles which relate specifically to who the information applies to.

Privacy Information Notices

Changes to the policy

We may change our Privacy policy from time to time. If or when changes are made we’ll include them here, so be sure to check back occasionally.

Other third party websites

Our website may, from time to time, contain links to and from third-party websites, including those of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites may have their own privacy policies. We don’t accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Security and safe storage of your personal information

The security of your personal information is very important to us and we take this matter very seriously.  We’ll use appropriate procedures and security features to process and protect your information.  We have in place a robust framework to ensure the security of your information.

We may monitor the use and content of emails, calls and secure messages sent from and received by us so that we can, for instance, identify and take legal action against unlawful or improper use of our systems. The main examples of unlawful or improper use are attempting to impersonate Healthera, the transmission of computer viruses and attempts to prevent this website or its services from working.

How can you access, correct your information and withdraw consent?

You’re able to find out how to correct the information we hold about you, or change your preferences relating to marketing communications from Healthera and withdraw your consent at any time by clicking on the appropriate section below:

Depending on the circumstances, you may also have the right to:

  • request erasure of personal information we hold about you
  • request restriction of processing of such information
  • object to the processing of such information
  • request a copy of such information in a portable format

If you have concerns about the way we handle your personal data, you can contact the ICO or raise a complaint. We would, however, appreciate the chance to deal with your concerns before you approach the Information Commissioner’s Office so please contact us in the first instance.

Comments and questions

You can send any queries and comments about this Privacy policy by email to support@healthera.co.uk or by mail to DPO, Healthera Limited, St John’s Innovation Centre, Cowley Road  Cambridge, CB4 0WS United Kingdom  Phone +44 (0) 1223 755288

Last updated:  15 October 2018